There were a bunch of socks in the girl's area with yellow clearance stickers on them and upon closer inspection they were severely marked down! The socks were about 90% off from retail prices so I started filling up my cart. I ran down to the price checker to verify that those prices were correct and the scanner said "see sticker for price". I went back to the socks and loaded some more in my cart then checked the boy's socks and found some of those on clearance as well. I did not even keep track of how much I was spending I just loaded my cart with all the clearance socks I wanted and happily walked to pick out an outfit for Lily to spend my non-clearance $10.00 surprise points.
I did the transaction with the socks first to ensure that the correct surprise points were used. They worked correctly and I had enough points left in my account that it covered the remaining balance so I paid nothing out of pocket for almost $200 worth of socks.
Then the cashier rang up the top and shorts I had picked out for Lily which should have totaled $10.98 but the top was actually on sale. The store did not have any signs up to indicate the sale so I asked her to void it and said I would go pick up another item to get up to the $10. The manager needed to come over to void the transaction and told me I could not get anything else, they were closed. I said I knew what item I wanted to grab and it would be quick, I would be back at the register before the last person was done checking out. She finally rolled her eyes and said okay, come to the service desk to check out.
After getting another shirt and going back to the customer service desk I was told to get back in line at the register. After waiting in line for 10 minutes I was finally next up and an associate told me to get to the service desk. She said there was not reason for me to be in line waiting at the register because I was hindering the person in line behind me from leaving?! I have no clue what she was talking about but I told her they sent me to the register from the service desk. She was insistant so I went back to the service desk and after ringing up my items was told that my surprise points would not pay for the clothes. The maanger said my points were for grocery only which I thought was wrong. I did not remember it saying valid only on grocery but my phone was dead so I was not able to check the wording. Needless to say, I left without the clothes for Lily.
After getting home I doubled checked my phone and the surprise points said nothing about not being valid on clothing. Actually the first item that the offer excludes is food so the manager read the screen wrong. I honestly think she was annoyed with me, she was not happy that I wanted to pick up another shirt to use my points but if they had their items properly marked I would have come up to the register initially with the correct amount of items.
1 Athletech Boy's size 9-2.5 Crew Socks 6ct ~ clearance price $0.59 (shelf price $5.99)
Cost: $0.59
1 Athletech Boy's size 9-2.5 Tube Socks 6ct ~ clearance price $0.59 (shelf price $5.99)
Cost: $0.59
4 Athletech Boy's size 3-9 Low Cut Socks 6ct ~ clearance price $0.59 (shelf price $5.99)
3 Athletech Boy's size 9-2.5 Low Cut Socks 6ct ~ clearance price $0.59 (shelf price $5.99)
Cost: $4.13
2 Hanes Boy's size 9-2.5 Crew Socks 6ct ~ clearance $0.79 (shelf price $7.99)
Cost: $1.58
1 Fruit of the Loom Boy's size 9-2.5 Crew Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
Cost: $0.69
1 Fruit of the Loom Boy's size 9-2.5 Ankle Socks 6ct ~ clearance price $0.69 ($6.99)
Cost: $0.69
6 Joe Boxer Girl's size 7.5-9 Low Cut Socks 5ct ~ clearance price $0.59 (shelf price $5.99)
Cost: $3.54
2 Fruit of the Loom Girl's size 10.5-4 Crew Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
1 Fruit of the Loom Girl's size 4-10 Crew Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
Cost: $2.07
1 Fruit of the Loom Girl's size 6-10.5 Low Cut Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
3 Fruit of the Loom Girl's size 10.5-4 Low Cut Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
Cost: $2.76
1 Fruit of the Loom Girl's size 10.5-4 Ankle Socks 6ct ~ clearance price $0.69 (shelf price $6.99)
Cost: $0.69
1 Hanes Girl's size 10.5-4 Low Cut Sockes 6ct ~ clearance price $0.79 (shelf price $7.99)
2 Hanes Girl's size 4-10 Low Cut Socks 6ct ~ clearance price $0.79 (shelf price $7.99)
Cost: $2.37
Total Retail Cost: $199.70
Clearance Savings: $180.00
Surprise Points: $10.00 (10,000 points)
Shop Your Way Points: $9.70 (9,7000 points)
Total Out of Pocket Cost: $0.00 (+$0.00 tax)
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